Terms of Use
Last updated: January 11, 2025
These Terms of Use govern your access to and use of the services, platform, and content provided by ZiRoqenl ("we," "us," or "our") through ziroqenl.com (the "Site"). By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing the Site, or using any part of our services, you confirm that you are at least 18 years of age, have read and understood these Terms of Use, and agree to be legally bound by them. If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Description of Services
ZiRoqenl provides an online mentorship platform focused on database design and architecture. Our services include but are not limited to:
- One-on-one mentorship sessions conducted remotely
- Strategic guidance and personalized development plans
- Access to educational materials, resources, and tools
- Progress tracking and ongoing support communications
- Community access and peer interaction features
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice where practicable.
3. Account Registration and Security
3.1 Account Creation
To access certain features of our platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated at all times.
3.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately at help@ziroqenl.com if you suspect any unauthorized access to or use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion if we determine that you have violated these terms or engaged in conduct that is harmful to other users, third parties, or our services.
4. Use of the Platform
4.1 Permitted Use
You may use our services solely for lawful personal or professional development purposes in accordance with these terms. You agree not to use the platform in any way that could damage, disable, overburden, or impair our systems or interfere with any other user's enjoyment of the services.
4.2 Prohibited Conduct
You agree not to engage in any of the following activities:
- Copying, reproducing, distributing, or publicly displaying any content from our platform without prior written permission
- Sharing your account credentials with any third party or allowing others to access the platform through your account
- Using automated tools, bots, scrapers, or similar technologies to access or extract data from the platform
- Uploading or transmitting any harmful, offensive, defamatory, or illegal content
- Attempting to gain unauthorized access to any part of our systems or infrastructure
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity
- Using the platform to solicit, advertise, or promote any third-party products or services without our consent
- Reverse engineering, decompiling, or disassembling any portion of the platform
5. Payments and Billing
5.1 Fees
Certain services on our platform require payment. All applicable fees will be clearly disclosed before you complete a purchase. By providing payment information, you authorize us to charge the applicable fees to your selected payment method.
5.2 Billing Cycles
Subscription-based services are billed on a recurring basis according to the plan you select. You are responsible for all charges incurred under your account, including any applicable taxes.
5.3 Refunds
Refund eligibility is determined on a case-by-case basis in accordance with our refund policy. Please contact us at help@ziroqenl.com to inquire about a refund. We do not guarantee refunds for completed sessions or consumed digital content.
5.4 Price Changes
We reserve the right to adjust our pricing at any time. For existing subscriptions, we will provide reasonable advance notice of any price changes before they take effect.
6. Intellectual Property
6.1 Our Content
All content available through our platform, including but not limited to text, graphics, logos, video recordings, course materials, and software, is the intellectual property of ZiRoqenl or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use this content solely for your personal learning purposes.
6.2 Your Content
You retain ownership of any content you submit to the platform. By submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, and display such content as necessary to provide and improve our services. You represent that you have all rights necessary to grant this license.
6.3 Feedback
If you provide suggestions, ideas, or feedback regarding our services, we may use such feedback without restriction or compensation to you.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Third-Party Services and Links
Our platform may contain links to or integrations with third-party websites, tools, or services. We do not control and are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to those parties' terms and conditions.
9. Disclaimers
9.1 No Guarantee of Outcomes
While we are committed to providing high-quality mentorship and guidance, we do not guarantee any specific results, career outcomes, or professional achievements from your use of our services. Individual results will vary based on effort, background, and other factors.
9.2 Service Availability
We strive to maintain consistent platform availability but do not guarantee uninterrupted or error-free access to our services. We are not liable for any downtime, data loss, or service interruptions beyond our reasonable control.
9.3 As-Is Basis
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Limitation of Liability
To the fullest extent permitted by applicable law, ZiRoqenl and its officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these terms or your use of the services shall not exceed the amount you paid to us in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless ZiRoqenl and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these terms, or your infringement of any third-party rights.
12. Modifications to These Terms
We reserve the right to update or modify these Terms of Use at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the platform. Your continued use of our services after any such changes constitutes your acceptance of the revised terms.
13. Termination
Either party may terminate the service relationship at any time. You may close your account by contacting us at help@ziroqenl.com. We may suspend or terminate your access to the platform immediately if you breach these terms or if we discontinue the service. Upon termination, your right to use the platform ceases immediately. Provisions of these terms that by their nature should survive termination will remain in effect.
14. Governing Principles
These Terms of Use are intended to be interpreted in a fair and reasonable manner consistent with general principles of contract law. Any disputes arising under these terms will be resolved through good-faith negotiation where possible. If a dispute cannot be resolved informally, the parties agree to pursue resolution through binding arbitration or other mutually agreed dispute resolution mechanisms before resorting to litigation.
15. Severability
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
16. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and ZiRoqenl with respect to your use of our services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.
17. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
- Email: help@ziroqenl.com
- Phone: +380977015159
- Website: ziroqenl.com